Terms & Conditions

1Acceptance of Terms

By accessing or using WeRent's services, website, or mobile application (collectively, the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not use our Service.

2About WeRent

WeRent is a rental platform that connects customers with rental providers for various goods and services. We act as an intermediary facilitating rental transactions between users.

3Eligibility

To use our Service, you must:

• Be at least 18 years of age
• Have legal capacity to enter into binding contracts
• Provide accurate and complete registration information
• Maintain the security of your account credentials

4Account Registration

4.1 Account Creation

• You must create an account to access certain features of our Service
• You are responsible for maintaining the confidentiality of your account information
• You agree to notify us immediately of any unauthorized use of your account

4.2 Account Information

• All information provided must be accurate, current, and complete
• You agree to update your information as necessary to maintain accuracy
• False or misleading information may result in account suspension or termination

5Rental Services

5.1 Rental Process

• Browse available rental items through our platform
• Submit rental requests with specified dates and terms
• Complete payment processing through our secure system
• Receive confirmation and rental details

5.2 Rental Agreements

• Each rental is subject to a separate rental agreement
• Rental terms, including duration, pricing, and conditions, are specified for each item
• Both parties must agree to rental terms before transaction completion

5.3 Availability

• All rental items are subject to availability
• We reserve the right to cancel or modify reservations due to unforeseen circumstances
• Alternative options will be provided when possible

6Pricing and Payment

6.1 Rental Fees

• Rental prices are clearly displayed for each item
• Prices may include additional fees such as delivery, insurance, or service charges
• All prices are subject to applicable taxes

6.2 Payment Processing

• Payment is required at the time of booking confirmation
• We accept major credit cards, debit cards, and other specified payment methods
• Payment processing is handled through secure third-party providers

6.3 Security Deposits

• Security deposits may be required for certain rental items
• Deposits will be returned following successful completion of rental terms
• Deductions may be made for damages, cleaning, or late returns

7Rental Terms and Conditions

7.1 Rental Period

• Rental periods begin and end at specified times
• Late returns may result in additional charges
• Extensions are subject to availability and additional fees

7.2 Use Restrictions

• Rental items must be used only for their intended purpose
• Subletting or unauthorized transfer of rental items is prohibited
• Items must be used in accordance with manufacturer guidelines and safety instructions

7.3 Care and Maintenance

• Renters are responsible for reasonable care of rental items
• Any damage beyond normal wear and tear will result in repair or replacement charges
• Items must be returned in the same condition as received

8Cancellation and Refund Policy

8.1 Cancellation by Customer

• Cancellations made 48 hours before rental start date: full refund
• Cancellations made less than 48 hours: 50% refund
• No refunds for cancellations after rental period begins

8.2 Cancellation by WeRent

• We reserve the right to cancel rentals due to equipment failure, safety concerns, or other circumstances beyond our control
• Full refunds will be provided for cancellations initiated by WeRent
• We will make reasonable efforts to provide alternative solutions

9Liability and Insurance

9.1 Limitation of Liability

• WeRent's liability is limited to the rental fee paid for the specific transaction
• We are not liable for indirect, incidental, or consequential damages
• Maximum liability shall not exceed the total amount paid by the customer

9.2 Customer Responsibility

• Customers are liable for damage, loss, or theft of rental items while in their possession
• Customers must report any incidents immediately
• Additional insurance coverage may be available for purchase

9.3 Third-Party Claims

• Customers agree to indemnify WeRent against claims arising from their use of rental items
• This includes but is not limited to property damage, personal injury, or legal violations

10Prohibited Uses

You agree not to use our Service for:

• Illegal activities or purposes
• Violation of any local, state, or international laws
• Harassment, abuse, or harm to other users
• Transmission of malicious software or content
• Interference with or disruption of our services
• Unauthorized commercial use of our platform

11Intellectual Property

11.1 WeRent Property

• All content, trademarks, and intellectual property on our platform belong to WeRent
• Users may not reproduce, distribute, or create derivative works without permission

11.2 User Content

• Users retain ownership of content they upload
• By uploading content, users grant WeRent a license to use, display, and distribute such content
• Users represent that they have rights to all uploaded content

12Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our Service, you consent to our privacy practices as described in our Privacy Policy.

13Dispute Resolution

13.1 Internal Resolution

• We encourage users to contact our customer service team for dispute resolution
• We will make reasonable efforts to resolve disputes amicably

13.2 Arbitration

• Disputes that cannot be resolved internally will be subject to binding arbitration
• Arbitration will be conducted under the applicable rules of the relevant arbitration body
• Both parties waive the right to jury trial and class action lawsuits

14Termination

14.1 Termination by User

• Users may terminate their account at any time
• Outstanding rental obligations must be fulfilled before account closure

14.2 Termination by WeRent

• We reserve the right to suspend or terminate accounts for violations of these Terms
• Immediate termination may occur for serious violations or safety concerns
• Users will be notified of termination and reasons when possible

15Force Majeure

WeRent shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, or government actions.

16Modifications to Terms

16.1 Right to Modify

• WeRent reserves the right to modify these Terms at any time
• Users will be notified of material changes via email or platform notification
• Continued use of the Service constitutes acceptance of modified Terms

16.2 Effective Date

• Modifications become effective immediately upon posting unless otherwise specified
• Users who do not agree to modifications should discontinue use of the Service

17Governing Law

These Terms shall be governed by and construed in accordance with the laws of Georgia, without regard to conflict of law principles.

18Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

19Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and WeRent regarding the use of our Service.

20Contact Information

For questions about these Terms and Conditions, please contact us at:

• Email: info@werent.ge
• Phone: +995 591 98 63 30
• Address: Nino Ramishvili 31a, Tbilisi, Georgia
• Business Hours: 24/7

By using WeRent's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.